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Articles -
Technical Writing
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Written by Judith Ellison Shenouda
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2004-12-14 |
What Goes Around Comes Around by Judith Ellison Shenouda
During
the holiday season, we find ourselves in a variety of social gatherings
with those we know very well, those we know somewhat, and those we are
meeting for the first time. Those at the event vary in their comfort
level interacting with others. Some love to take center stage and
entertain others with their escapades. Others enjoy working the room,
easily conversing on a wide range of topics. Some like to visit with a
few others and get to know them better. Then there are those who find
the whole event a tortuous ordeal.
We
know that fear of public speaking is among the most prevalent of human
fears. So, too, is social anxiety. The woman who won’t leave the side
of her spouse may fear that others will think her stupid because she
has not read the latest book. The man standing alone at the bar may
fear that others will consider him lazy because he doesn’t work a
traditional job. The young adult living with her parents may fear being
considered a failure. Many fears lie at the heart of shyness and other
social anxieties.
So, what can
writers do when confronted with social anxiety –both their own and that
of others– during holiday gatherings? Use the very talents that writers
already possess to expand their own and others’ comfort in social
settings.
Talent 1: When talking with others about your work in progress, share your dreams for its future.
Discuss your search for an agent or publisher, your interest in
collaborating with an illustrator, your hope to create a Web site to
promote your work. Set aside your reluctance to talk about yourself by
sharing your aspirations. Ask for what you need. Can the person with
whom you are talking help you personally or refer you to someone who
can?
Talent 2: Set the spotlight on others and let them talk. Really
listen to what they have to say. Find their passion. Hold off being
judgmental and critical. When you reflect on what others say, remember
to acknowledge their thoughts and feelings whether you agree with them
or not. After all, others have a right to be the persons they are. Who
knows? When you listen carefully, you may just hear a story that offers
a possible solution to the writer’s block you’re experiencing, that
fuels your imagination for a new writing assignment, or that opens a
door to a new market for your work.
Talent 3: Offer your services.
The full composite of your capabilities, aptitudes, skills, interests,
and contacts makes you unique. True, others may be able to do what you
do, but no one is just like you. So, when there are opportunities to
provide help, do so. Offer your services – whether it is to introduce
individuals who can benefit from meeting, review a manuscript, attend a
friend’s seminar, give financial support, or write a testimonial. By
supporting others, you expand your network of well-wishers who will
welcome ways to support you. True to the saying, What goes around comes around, good will may come your way from unexpected people and places.
Talent 4. Remove the interference that gets in the way of communication.
During a holiday luncheon, this may be as easy as moving the
centerpiece that keeps you from seeing others at the table. If the
conversations buzzing around you make it difficult to hear, move your
conversation to a quieter area. If you find that just when you are
getting to a critical point in a conversation, someone cuts in, thereby
interfering with the conversation, find a way to continue at a more
opportune time and place.
Talent 5. Pay attention to feedback.
Others may like what you say or they may not. They may be supportive of
you or they may not. They may laugh, they may criticize, they may poke
fun. Yet, their reaction or feedback should not make or break you. Let
it propel you to further analysis. What does the feedback offer that is
useful? Is there something about the plan for your new writing project
that you might want to alter? Are you targeting the right audience for
the article you have in mind? Separate yourself from the feedback.
After all, disliking your work, your project, your idea is different
from disliking you. And if, it appears, that you are the target –that
someone just finds you ridiculous– you can survive with your confidence
and self-worth in tact.
Talent 6. Consider what feedback says about the person providing it.
It could be that the colleague who disagrees with your approach to
solving a business issue just has a different perspective. It could be
that your boss discounts your suggestion because he has information
that he is not at liberty to share. The person you just met who shows
no interest in a conversation may be dealing with a situation that has
nothing to do with you. Though your feelings may be somewhat frayed,
there are many good reasons not to take the feedback personally.
Though
writing may be considered a solitary act, the context in which it takes
place is social. The technical writer crafting an operations and
maintenance manual interacts with members of a team to document
procedures. The journalist researching a topic interviews a variety of
individuals. The novelist promoting a book chats with many well-wishers
when signing autographs. The non-fiction writer approaching prospective
editors extols the value of her work. So during this holiday season,
when you put others and yourself at ease in social settings, you are
enhancing your talent to connect socially with others, thereby honing
the social skills that can further your writing career.
Editor of Technical Communications
Judith Ellison Shenouda
is principal of Shenouda Associates Inc. She earned a Master of Arts
degree in Literacy Journalism from S.I. Newhouse School of Public
Communications at Syracuse University in Syracuse, New York, USA. She
completed additional courses in curriculum design and development,
group dynamics, information studies, publication management, and
project management; and has New York State Certification to teach
Secondary English. Prior to starting Shenouda Associates Inc. in 1986,
she taught English and Language Arts courses, provided academic support
and career services, and worked as a freelance writer. She is a senior
member of the Society for Technical Communication, a member of the
Project Management Institute, a member of Toastmasters International,
and a frequent presenter at local, national, and international
conferences. She would be pleased to speak to your organization on
topics related to starting a business and keeping it going; creating
effective technical, business, and marketing communications; and
managing the projects in your professional and personal life. |
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